All Systems Operational 👍

Updated a few seconds ago

Safety Console

Operational

Device Console

Operational

Parent Console

Operational

Messenger Console

Operational

Visitor Console

Operational

Other

Operational

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Upcoming Maintenances

2

Incidents Last 30 Days

0

Active Incidents

External Services

History (Last 7 days)

Safe Mode on US-WestDegraded Performance

Incident Status

Degraded Performance


Components

Safety Console


Feature

Reporting, Filter (Extension), Filter (SmartDNS), Filter (SmartPAC)




October 27, 2021 3:18PM EDT
[Resolved] We have identified the issue that caused the initial alerts and have resolved the root cause.

October 27, 2021 1:35PM EDT
[Monitoring] US-West is back to normal operations.

October 27, 2021 1:12PM EDT
[Identified] US-West is back on Safe Mode while we further investigate.

October 27, 2021 1:00PM EDT
[Monitoring] US-West is now back to normal operations. We are now in a monitoring state while our engineering teams investigate the root cause.

October 27, 2021 12:38PM EDT
[Investigating] We have identified an issue affecting SmartPAC users on US-West. While our engineering teams investigate, we've placed US-West on Safe Mode. Safe Mode is a static CIPA compliant filtering mode that ensures a safe internet experience for all users.