[Monitoring] As of 1:52pm EST, our US-East1 AWS Cluster is back to Normal Operations. If this is not the case in your environment, please submit a support ticket via email@example.com or call 855-SECURLY. We are still monitoring this issue and will continue to provide updates through status.io.
January 3, 2019 10:25AM PST
[Investigating] We are currently investigating an incident on our USEast cluster. Devices on this cluster should be in a CIPA complaint mode where Internet browsing works under a custom CIPA compliant policy. All other customers are unaffected at this time.
[Monitoring] We have released a fix for the AD SSO issues to production. If you are still experiencing issues please reach out to support.
December 13, 2018 8:33AM PST
[Investigating] It has been brought to our attention that customers leveraging ADSSO may have some users being filtered by the Base/Default policy and/or showing up in the logs as "user@" instead of firstname.lastname@example.org". This issue has been moved to the top of our priority list. We will update you as soon as we have more information.